Due to a restructure and retirement, two vacancies now exist for full time staff to work at our Head Office at Haworth Station and a new crucial voluntary role on the Board of Directors.
The role is vital for our Railway. The successful candidate will need to demonstrate an ability to develop and deliver an effective marketing and publicity plan for all aspects of the Railway, including a comprehensive marketing strategy, the creation and distribution of press releases, take overall responsibility for publicity materials, coordinate marketing volunteers and have involvement in their recruitment. Whilst the appointee will be expected to make a significant contribution to the development of what the Railway offers its customers and how it does this, most of all, their success will be judged by how much traffic on and income to the Railway increases, for which there is considerable scope.
Operations & Customer Service Assistant
The successful candidate will be the Railway’s main representative for customers, volunteers and other stakeholders in our Administration Office at Haworth acting as the main point of contact for enquiries from and solutions for all these audiences. It is essential that applicants are able to show that they understand what the Railway has to offer to these groups and be able to appreciate how this might be achieved. They need to show a high level of ability to interact with internal and external customers, their varied requirements and expectations in a very positive way. The role will involve a range of customer service, administrative, staff rostering, coordinating and railway operating duties.
Volunteer Director (Voluntary)
The KWVR has now been operating for nearly fifty years and as time moves on the challenge of recruiting, training and retaining our volunteer workforce is increasing. Recent changes to the structure and governance of its owning Charity, the Keighley & Worth Valley Railway Preservation Society Limited are now cascading into the Operating Company, which in turn is undergoing a structural review to bring it into line with modern requirements and those of its business.
For further details and information visit the main website ⇒⇒⇒